How to get a doctor’s note for a family emergency
Written by the editorial staff writer at Hola. Medically Reviewed by Dr. Ammar AL-ANI, MBChB, CCBST, AMC.

Contents

Summary: To acquire a doctor’s note for a family emergency, you have the option to visit a doctor in person or use an online telehealth service. Online platforms such as Hola Health allow you to fill out a brief form outlining your situation. A licensed doctor assesses it, and in some instances, a quick call might be necessary. If approved, the carer’s certificate is sent to your email, frequently within minutes. This note can assist in substantiating your leave from work or school.
Life can be unpredictable—family emergencies can arise without warning and throw everything off track. Whether it’s a sick relative, an urgent situation, or simply needing to be there for your loved ones, you may need to take time off. But how do you explain it formally? That’s where a doctor’s note can come in handy—even if you are not the one who is sick.
What is a doctor’s note for a family emergency?
A doctor's note for a family emergency is a document from a healthcare professional that verifies a patient had to miss work, school, or other obligations due to a significant family medical issue. This may include providing care for an ill family member, addressing a medical crisis, or supporting a relative during their hospital stay. The note usually contains the date, a concise explanation (while maintaining privacy), and the doctor's signature to confirm the necessity for leave.
Also read: Medical certificate for day off work but can't get doctor's appointment?
Can you get a doctor’s note to care for a family member?
Indeed, you can obtain a doctor's note to care for a family member. If a close relative is severely ill, injured, or requires assistance during medical treatment, a doctor can issue a note affirming your need to take time off for caregiving. The note may specify the date, length of absence, and a general reason like "family medical emergency" without disclosing any confidential health information. This can be utilised to request compassionate or carer’s leave from work or school.
How to get a doctor’s note online for a family emergency
Yes, obtaining a doctor’s note online for a family emergency is possible in Australia. Several telehealth services, including Hola Health, provide carer’s certificates for situations when you need to look after a sick or injured relative. To receive one, you typically complete a brief online form describing your circumstances. A doctor evaluates it and may conduct a quick phone or video consultation. If approved, the doctor’s note is emailed to you, often within minutes.
Is a doctor’s note always required for a family emergency?
No, a doctor’s note isn’t always necessary for a family emergency. Many employers or educational institutions may accept your explanation, especially for brief absences or one-off emergencies. However, if you require an extended leave, carer’s leave, or formal documentation for HR or leave authorisation, a doctor’s note or carer’s certificate might be required. This varies based on the organisation’s policies and the duration or seriousness of the issue. When uncertain, it's advisable to discuss with your employer or institution.Also read: What types of multi-day medical certificates can you get online in Australia?
Need time off to recover? Get your medical certificate online within 15 minutes.
Doctor’s note for family emergencies vs medical certificates
A doctor’s note for a family emergency and a medical certificate are both formal documents from a doctor, but they are used in different contexts.- A doctor’s note for a family emergency (commonly referred to as a carer’s certificate) is provided when you need to take leave to care for an ailing or injured family member. It verifies that your leave is due to a family-related medical circumstance rather than your health.
- Conversely, a medical certificate is utilised when you are ill and need to miss work, school, or other responsibilities. It confirms that you were not medically fit to engage in your regular activities during a specified period.
Conclusion
When life takes an unexpected turn, it’s okay to step away and focus on family. A doctor’s note can help formalise your time off—just be honest, act quickly, and allow your GP to support you while you are there for your loved ones.FAQs
Can I get a doctor’s note to care for a sick family member?
Yes, you can get a doctor’s note to take care of a sick family member, especially if it impacts your ability to work or attend school. The doctor may issue a note stating that you need time off to care for a dependent, particularly if you are the primary caregiver. Check with your employer or school about any specific requirements.Is it legal to request carer’s leave with a doctor’s note in Australia?
Yes, it is legal to request carer’s leave with a doctor’s note in Australia. Employees have the right to take carer’s leave to care for a sick family member, and providing a medical certificate or evidence is often required to validate the need for leave.Can I get a doctor’s note online for a family emergency?
Yes, you can obtain a doctor’s note online for a family emergency through telehealth services. Certified doctors can provide medical certificates after a virtual consultation. These notes are legally recognised and accepted by employers and schools, provided the telehealth service adheres to Australian regulations.How long can I be excused from work or school with a family emergency note?
The duration for which you can be excused from work or school with a family emergency note depends on the situation and your employer or school’s policies. Usually, the doctor’s certificate will indicate the required time to care for a family member. Employers or schools may allow a few days, but longer absences may need additional documentation or approval. Always check with your workplace or institution for their specific rules and guidelines.What information needs to be included in the doctor’s note?
A doctor’s note for a family emergency usually includes the following information:- Patient’s name (the person requesting leave)
- Date of consultation
- Reason for absence
- Recommended time off
- Doctor’s contact information
- The doctor’s signature or digital verification
Does the note mention specific medical details about the family member?
No, a doctor’s note for a family emergency usually doesn’t include specific medical details about the family member. The note will generally just state that you need time off to care for a sick family member without revealing any personal or medical information about their condition. This ensures privacy for you and the person you are caring for.Can I request a note if I’m caring for a child or elderly parent?
Yes, you can ask for a doctor’s note if you are looking after a child or an elderly parent. The note will typically confirm that you need time off to care for a dependent family member, without specifying the details of their condition. It’s essential to confirm with your employer or institution for any specific guidelines regarding this note.Workplace asking for proof? Get a Doctor’s note online in 15 minutes.
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Disclaimer
This blog is for general informational purposes only and does not indicate that Hola Health provides all treatments or preventive measures mentioned. It is not intended to be a substitute for professional medical advice. Always seek the guidance of your doctor or other qualified health professional with any questions you may have regarding your health or a medical condition. For emergencies please immediately contact 000. Any medical topics discussed are intended to educate, not to imply availability through Hola Health.
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Get affordable healthcare on your terms, with quick access to qualified, Australian-registered telehealth doctors & health practitioners, 24/7, 365 days a year. No more searching for ‘doctors near me‘ – Hola connects you instantly.
Call 000 for emergency or urgent medical help.
Address: 79 St Georges Terrace, Perth WA 6000
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