See an Online Doctor in Australia in 15 Minutes

An online doctor is a qualified, Australian-registered General Practitioner (GP) who conducts medical consultations with patients via secure video or phone calls, offering a convenient alternative to in-person visits for many health concerns. They offer a range of services, including medical consultations, prescriptions, referrals, and other healthcare needs, all delivered remotely across Australia, making healthcare more accessible and convenient.

Booking a telehealth appointment for an illness is a straightforward process:

• Navigate to our telehealth consultations page and select the option to “See a Doctor Now”.
• Choose the appropriate consultation type for your needs.
• Fill in your details and submit payment through our secure online gateway.
• You will be connected with an AHPRA-accredited medical practitioner within 15 minutes.
• If clinically appropriate, the doctor can issue instant prescriptions (via SMS), medical certificates, or specialist referrals (via email).

Yes, our online GPs are equipped to discuss mental health concerns. During your consultation, the practitioner will review your symptoms and medical history, provide medical advice, and outline any necessary follow-up care. If deemed appropriate, they may issue a stress leave certificate or prescribe medication. Alternatively, Hola Health offers fully bulk-billed mental health assessments for patients seeking a mental health care plan.

Hola Health provides 24/7 telehealth consultations, enabling you to connect with an after-hours GP online, including during weekends and public holidays. You can expect to speak with a qualified, Australian-registered doctor within minutes, regardless of your location.

Hola Health offers several key benefits for patients seeking online medical consultations in Australia:

• Prompt access: Consult with a doctor within 15 minutes of booking.
• Time-saving: Avoid travel time and physical waiting rooms.
• 24/7 availability: Access medical care at any time, including after-hours, weekends, and public holidays.
• Prescriptions & access to medical certificate online: Sent instantly via SMS/email
• Trusted professionals: All consultations are conducted by secure, AHPRA-accredited medical practitioners.

Our online doctors provide a range of services, including:

• General medical consultations: For common health concerns and general medical advice.
• After-hours appointments: Access to GPs outside standard clinic hours.
• Medical certificates: Issuance of online medical certificates for work, school, carer’s leave, or stress leave.
• Online prescriptions: New and repeat prescriptions for suitable medications.
• Online referrals: Referrals to specialists, pathology services, or radiology.
• Mental health support: Including consultations and bulk-billed Mental Health Care Plan assessments.
• COVID-19 antiviral consultations: For assessment and potential treatment.

For many non-emergency conditions, online consultations can be highly effective. Our doctors can diagnose and treat common illnesses, provide prescriptions, and issue medical certificates. However, conditions requiring a physical examination or urgent, hands-on medical attention may necessitate an in-person visit.

Standard online doctor consultations with Hola Health are privately billed and are designed to be an affordable option. Currently, these general consultations are not eligible for Medicare rebates or private health insurance rebates.

To obtain a medical certificate (doctor’s note) online, book a consultation with one of our online doctors or health practitioners. If the doctor determines that a medical certificate is clinically appropriate for your situation, it will be issued and sent to you digitally via email.

Yes, you can get a script online without seeing a doctor physically or in a clinic. A consultation with an online doctor is always required before a prescription can be issued. This ensures that the medication is appropriate, safe, and clinically indicated for your specific health needs, in line with responsible prescribing practices.

Yes, if our online doctor determines that you require specialist assessment or further investigation (such as pathology or radiology), they can issue an appropriate referral letter, which will be sent to you via email in 15 minutes, 24/7.

To obtain an online Dr certificate through Hola, simply fill out an online form for a single-day certificate or book a consultation with one of our local practitioners for multi-day medical certificates. During your appointment, discuss your need for a certificate with the doctor. If deemed clinically appropriate, the doctor will issue the certificate and provide it to you digitally.

Yes, Hola Health provides 24/7 telehealth services, including after-hours, weekends, and public holidays. You can connect with an Australian-registered doctor within minutes, ensuring accessible healthcare whenever you need it.

Yes, telehealth services significantly improve healthcare accessibility for individuals in rural and remote areas of Australia. As long as you have a stable internet connection or phone service, you can connect with Hola Health’s online doctors virtually frrom anywhere.

Absolutely! All Hola Health doctors are Australian-registered medical practitioners qualified to provide telehealth consultations. They are accredited with AHPRA and adhere to strict medical guidelines and offer professional, reliable healthcare services.